Thursday 4 April 2019



8:15am – 8:45am

Main conference registration opens

8:45am – 9:00am

Welcome & opening remarks from the chairperson

Karunesh Prasad – Founder and CEO, Change Et Al.

9:00am – 9:45am

CASE STUDY: Bringing customer and workforce analytics together at Microsoft

In this case study, Microsoft will explain how they draw on multiple data sources to glean insights about clients and employees to enhance their customer and employee experience.

  • Linking employee data with client and financial data
  • Using data to understand customer experience (CX) and employee experience (EX)
  • Tracking people through their employment journey
  • Predictive analytics – using HR, business and financial data to predict the future

Melanie Sharpe Nseir – HR Lead – Microsoft Services (Asia), Microsoft

9:00am – 9:30am

Tech talks registration opens


9:30am – 9:45am

Opening remarks from the chairperson

Jonathan Knapp – Founder, Evolve

9:45am – 10:30am

PANEL: Collecting and analysing HR data

In this panel, Singapore’s leading HR data innovators will discuss how they have developed the infrastructure, teams and processes to collect and analyse HR data that informs their leadership decision-making.

  • Choosing the right tools to collect reliable, accurate data
  • Accuracy and data integrity – overcoming issues of honesty and transparency
  • Comparing various data mining tools – which solution is best?
  • Flexible reporting versus customised reports – choosing the right reporting method
  • At what scale can we generate useful meta-reports?
  • Developing the technical and human infrastructure to capitalise on data
  • How to create beautiful, useful, customisable and dynamic HR data sets


Deepali Jain – Director, People and Organization, PwC

Stéphane Michaud – Senior Director – Human Link Asia, Mitsubishi

Ilja Rijnen – Regional HR Director (Emerging Asia), Beam Suntory

9:45am – 10:10am


Session details to be confirmed

Grace Kerrison – Managing Director (APAC) & Vice President of Global Accounts, pymetrics


10:10am – 10:35am


Session details to be confirmed

Hadiyanto Wibawa – Chief Happiness Officer, Mednefits


10:35am – 11:00am




10:30am – 11:00am

Session details to be confirmed


Morning refreshments & networking break

11:30am – 12:00pm

Session details to be confirmed

12:00pm – 12:45pm

Overcoming challenges in deployment, implementation and integration

This session will discuss lessons learned during complex, large-scale HR tech implementations.

  • Articulating and communicating with users before the implementation phase
  • Removing information silos and ‘multiple sources of truth’ across the business
  • Integrating different HR systems and platforms into a cohesive single system
  • Practical tips for keeping projects within budgets and timelines
  • How to minimise the cost involved in IT interventions and ‘middleware’
  • Integrating HR software with existing enterprise systems – common mistakes and solutions

Joel Leong – Director, Talent Management and Global Lead, Talent & Performance (Workday Implementation), Jabil

11:40am – 12:10pm



12:10pm – 12:45pm




Networking lunch

1:45pm – 2:30pm

PANEL: Change leadership in HR technology projects

Change management is one of the most challenging and interesting aspects of HR tech system implementation. This thought-provoking panel will bring together HR and IT leaders to discuss the practical aspects of leading cultural change to encourage employees to embrace new technology.

  • Communicating to staff how HR tools and systems will make their lives ‘better’
  • Driving user adoption across a large and diverse workforce
  • Changing employee behaviour when moving to a new global system
  • Helping people to adopt a mindset that embraces fast evolution
  • Overcoming change resistance from HR professionals – the enemy within?


Yi Ling Chionh – Country Human Resources Director, IBM Singapore

Gary Lee – Global Head of Leadership and Organisational Development, Sivantos Group

Chee-Wei Tan – Global Head of HR (Shell Energy), Shell

1:55pm – 2:25pm



2:25pm – 3:00pm


2:30pm – 3:00pm

Session details to be confirmed


Afternoon refreshment and networking break

3:15pm – 4:00pm

PANEL: The next big thing – emerging HR technology and the future of work

HR technology will continue to revolutionise the workplace over the next 20 years. In this panel, Singapore’s leading innovators will discuss the technological innovations that are on the horizon. Are you ready for what’s coming?

  • How can HR use blockchain technology to automate HR processes?
  • The future of cryptography and algorithms in HR technology
  • Virtual reality and augmented reality in tomorrow’s organisation
  • How chat bots and machine learning can enhance the candidate and employee experience
  • What ethical dilemmas relating to biometrics and predictive control will the future bring?


Jessica Dourcy – Chief Happiness Officer/Global HR Director, PALO IT

Sarajit Poddar – Director, Workforce Planning & Analytics (SEA, Oceania & India), Ericsson

Wendy Tan – HR Director (APAC), Unity Technologies

3:00pm – 3:40pm


4:00pm – 5:00pm

TECH DEN: Start-up competition

A list of curated start-ups will have three minutes to pitch and explain their solutions to a panel of judges and investors.

The winner will receive a $20k marketing campaign from Key Media in HRD Magazine and HRD Online plus the opportunity to secure funding from one of the investors.