Thursday 4 April 2019



8:15am – 8:45am

Main conference registration opens

8:45am – 9:00am

Welcome & opening remarks from the chairperson

Karunesh Prasad – Founder and CEO, Change Et Al.

9:00am – 9:45am

CASE STUDY: Bringing customer and workforce analytics together at Microsoft

In this case study, Microsoft will explain how they draw on multiple data sources to glean insights about clients and employees to enhance their customer and employee experience.

  • Linking employee data with client and financial data
  • Using data to understand customer experience (CX) and employee experience (EX)
  • Tracking people through their employment journey
  • Predictive analytics – using HR, business and financial data to predict the future

Melanie Sharpe Nseir – HR Lead – Microsoft Services (Asia), Microsoft

9:00am – 9:25am

Tech talks registration opens


9:25am – 9:40am

Opening remarks from the chairperson

Jonathan Knapp – Founder, Envolve

9:45am – 10:30am

PANEL: Collecting and analysing HR data

In this panel, Singapore’s leading HR data innovators will discuss how they have developed the infrastructure, teams and processes to collect and analyse HR data that informs their leadership decision-making.

  • Choosing the right tools to collect reliable, accurate data
  • Accuracy and data integrity – overcoming issues of honesty and transparency
  • Comparing various data mining tools – which solution is best?
  • Flexible reporting versus customised reports – choosing the right reporting method
  • At what scale can we generate useful meta-reports?
  • Developing the technical and human infrastructure to capitalise on data
  • How to create beautiful, useful, customisable and dynamic HR data sets


Deepali Jain – Director, People and Organization, PwC

Stéphane Michaud – Senior Director – Human Link Asia, Mitsubishi

Ilja Rijnen – HR Director (Asia Pacific) & Global Travel Retail, Beam Suntory


Karunesh Prasad – Founder and CEO, Change Et Al.

9:40am – 10:10am

TECH TALK 1: Redefining the role of HR in the 4th industrial revolution

The 4th Industrial Revolution is happening now with technologies such as artificial intelligence (AI), quantum computing, blockchain, and big data, providing opportunities for every organisation to think differently in the way we work and the way we live. This has led to an increasing demand for HR to play a pivotal role as the accelerated changes in jobs and skills are underpinned by technological advances.

  • Identifying global and industry trends in HR and talent acquisition
  • Examining how leading companies have embraced the digitisation of HR
  • Redefining the role of HR – from reactive to proactive consultants and partnering with the CEO/CXO
  • Executive interview with Benjamin Roberts, VP Talent Management from Essence (a WPP company)

Scott Johnstone – Regional Sales Leader (APAC), pymetrics

Benjamin Roberts – Vice President, Talent Management (APAC), Essence


10:10am – 10:35am

TECH TALK 2: Creating a happier workplace with digital employee health benefits

From simplifying processes to analysing data, a seamless healthcare experience for employees can create a better workplace environment using design and technology. This session will discuss how to:

  • Simplify day-to-day administrative work by automating manual processes
  • Gain actionable insights with real-time data analytics to make informed decisions
  • Improve employee engagement with personalised health and wellness services for your employees
  • Provide competitive employee benefits to attract and retain talent

Hadiyanto Wibawa – Chief Happiness Officer, Mednefits


10:35am – 11:00am

TECH TALK 3: Identifying high potential employees using art, data, and science

Drawing on findings compiled from a recent global study, this session will cover a comprehensive look on what potential looks like across industries and how this data can be adopted to align people and organisation strategy.

  • Hiring for potential: How to support employees through onboarding and integration
  • Using a data driven approach to identify potential and create personalised journeys
  • Insights into gearing today’s high potential strategies for tomorrow’s business needs

Anirudh Arvind – Commercial Head (SEA), Cubiks

Vincent van de Belt – Partner, Cubiks

Kit San Yong – Country Manager (Malaysia) & Head (ASEAN), Cubiks


10:30am – 11:00am

Integrating technology into human capital management

Recent technological changes and the emergence of disruptive business models have challenged how we approach human capital management (HCM). How can HR and business leaders adapt to the changing needs of the workforce? This session will discuss:

  • Using HCM to collect and analyse data to achieve business goals
  • Implementing AI to enhance the recruitment process
  • How new technology can enhance and simplify processes using HCM
  • Enhancing the user experience through design and technology
  • Identifying changes and emerging trends in organisational design

Dean Seiff – Senior Director for Customer Success, Synchrony Global – A Rizing HCM Company


Morning refreshments & networking break

11:30am – 12:00pm

Embracing Total Talent: Building a holistic and agile talent acquisition technology ecosystem

To prepare for the future of work and ensure your organisation is able to gain access to the right skills in the right place at the right time–within a global labour market–you need to start building a total workforce strategy to win the war on talent.

    • Understanding how the future of work disruptions call for a total workforce strategy to win the war on talent
    • An integration story: Navigating and demystifying the HR technology space to provide a holistic and agile talent management ecosystem
    • Redefining Total Talent and leveraging practical tips to get started on the digital transformation journey

Caleb Baker – Managing Director (APAC & Emerging Markets), Alexander Mann Solutions

12:00pm – 12:45pm

Overcoming challenges in deployment, implementation and integration

This session will discuss lessons learned during complex, large-scale HR tech implementations.

      • Articulating and communicating with users before the implementation phase
      • Removing information silos and ‘multiple sources of truth’ across the business
      • Integrating different HR systems and platforms into a cohesive single system
      • Practical tips for keeping projects within budgets and timelines
      • How to minimise the cost involved in IT interventions and ‘middleware’
      • Integrating HR software with existing enterprise systems – common mistakes and solutions

Joel Leong – Director, Talent Management and Global Lead, Talent & Performance (Workday Implementation), Jabil

11:40am – 12:10pm

TECH TALK 4: Supporting a more engaged workforce with PRUworks

Singaporeans are living longer as life expectancy inches from an average of 83 years closer to 100. As people’s ability to stay in the workforce and have longer career increases, HR teams are faced with the challenge of ensuring their employees are engaged and future-ready. How can you effectively use digital platforms to attract and retain talent? In this session you will learn about:

  • Using digital platforms to increase engagement
  • Streamlining benefits and claims processes to enhance the employee experience
  • Providing unique benefit options to match employee needs

Dennis Ng – Regional Head of Enterprise Strategy, Prudential


12:10pm – 12:45pm

TECH TALK 5: Next-generation HR tech is designed to maximise employee experience

HR tech was developed out of automating core systems of record and payroll. The technology we use today spans from operations, compensation and benefits, recruitment, on-boarding to development, but how do we determine whether HR tech has improved employee experience?

  • Examine how enterprises lead with a “people over process” mindset
  • Identify the gaps in employee experience and engagement
  • Redefine the role of HR tech for employees

Sharma Lachu – Founder & CEO, Accendo



Networking lunch

1:45pm – 2:30pm

PANEL: Change leadership in HR technology projects

Change management is one of the most challenging and interesting aspects of HR tech system implementation. This thought-provoking panel will bring together HR and IT leaders to discuss the practical aspects of leading cultural change to encourage employees to embrace new technology.

  • Communicating to staff how HR tools and systems will make their lives ‘better’
  • Driving user adoption across a large and diverse workforce
  • Changing employee behaviour when moving to a new global system
  • Helping people to adopt a mindset that embraces fast evolution
  • Overcoming change resistance from HR professionals – the enemy within?


Yi Ling Chionh – Country Human Resources Director, IBM Singapore

Gary Lee – Global Head of Leadership and Organisational Development, Sivantos Group

Lim Teck Yong – Head of Regional Operations & People Team, Shopee

Chee-Wei Tan – Global Head of HR (Shell Energy), Shell


Karunesh Prasad – Founder and CEO, Change Et Al.

1:55pm – 2:25pm

TECH TALK 6: How to analyse data using business intelligence (BI)

Insights gained through employees’ data can highlight important trends. How can data help leaders make strategic decisions?

  • Identifying the benefits of business intelligence (BI)
  • Using data-driven findings to improve talent management
  • How to upskill employees in BI or data analytics

Wildy Chia – Consultant, Kaplan Learning Institute


2:25pm – 3:00pm

TECH TALK 7: Augmenting human capital solutions with artificial intelligence

HR powered with artificial intelligence (AI) is becoming the new driver of business growlth. This session will discuss the process of developing a HR technology strategy that is sustainable; innovative and scalable, and more importantly, one that will enable you to attain your business goals.

  • Developing an agile and realistic HR digital transformation roadmap
  • Using AI-powered tools and smart technology to transform the way you attract, compensate, develop and retain talent
  • Streamlining HR processes to drive efficiencies and to gain deeper insight into data

Evelyn Chow – Managing Director, DecodeHR

2:30pm – 3:00pm

Building a future-ready workforce for digital transformation

One of the biggest challenges in HR today is keeping up with the skills required for digital transformation. How can you prepare employees to adapt to the digital age?

  • How to develop effective programs that help employees thrive in the digital age
  • How will emerging technologies assist in attracting and retaining talent required for the workforce of the future?
  • What do HR professionals need to prepare for future talent needs?

Anitha Ramakrishnan – CHRO Insights, SEAP, Kantar


Afternoon refreshment and networking break

3:15pm – 4:00pm

PANEL: The next big thing – emerging HR technology and the future of work

HR technology will continue to revolutionise the workplace over the next 20 years. In this panel, Singapore’s leading innovators will discuss the technological innovations that are on the horizon. Are you ready for what’s coming?

  • How can HR use blockchain technology to automate HR processes?
  • The future of cryptography and algorithms in HR technology
  • Virtual reality and augmented reality in tomorrow’s organisation
  • How chat bots and machine learning can enhance the candidate and employee experience
  • What ethical dilemmas relating to biometrics and predictive control will the future bring?


Jessica Dourcy – Chief Happiness Officer/Global HR Director, PALO IT

Frank Koo – Head of Asia, Talent and Learning Solutions, LinkedIn

Wendy Tan – HR Director (APAC), Unity Technologies


Karunesh Prasad – Founder and CEO, Change Et Al.

3:15pm – 3:40pm

TECH TALK 8: How to engage a multigenerational workforce

According to Gallup’s State of the Global Workplace, employee engagement is at a record low with only 6% of employees in East Asia engaged, rising to 14% in South Asia and 19% in Southeast Asia. How can organisations improve engagement and boost productivity of a multigenerational workforce?

  • How to become an employer of choice
  • Using technology to increase employee engagement
  • Identifying needs and wants of a diverse workforce

Andrew Jones – Senior Vice President of Operations (APAC), People First

4:00pm – 5:00pm

TECH DEN: Start-up competition

A list of curated start-ups will have three minutes to pitch and explain their solutions to a panel of judges and investors.

The winner will receive a $20k marketing campaign from Key Media in HRD Magazine and HRD Online plus the opportunity to secure funding from one of the investors.


Kuan Hsu – Co-Founder & General Partner, KK Fund

Adrian Tan – Regional Leader – Client Solutioning (APAC), PeopleStrong

Shirley Wong – Managing Partner, TNF Ventures


GRAND PRIZE DRAW: Win up to $2,000!

Win a cash prize of $2,000 and $200 worth of restaurant vouchers from the HR Tech team. Winners will be selected by lucky draw.

License reference #: LD/0127/2019